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erp-manual:cloud:sales:sales-order

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Create New Sales Order

Workflow

  • Create Sales Order
  • Dispatch Item
  • Record Payment
  • Create Invoice

Step 1: Create New

  • Click on Sales Order from the Menu and then click on Create New button

Step 2: Who is the Customer

Click Edit Header. System will open a popup to edit the information of the header. Following information is required:

  • Customer Name: Select an existing customer or Click + to add new customer.
  • Currency: Provide the currency of the sale, by default system will show local currency
  • Order Date: The date of sale,
  • Channel: Select the appropriate sales channel,
  • Billing Name: This defaults to the customer name, to have a Billing different from customer, select the required billing name.
  • Billing Address: Select the billing address, if Billing address is different than the one selected.
  • Comments: Any comments that will help make the purchase.

After the information that is required is provided, click on the Confirm button to close the popup.

Step 3: Add the items sold

Add item: In Order item section, There are following option to add new item:

  • Scan Barcode or QR code to add item.
  • Provide the Item Id in the box mentioned “Barcode / Id…” and then click the + button to add the item.
  • Click + button directly, this will open search screen for users to search and select the item to add.

Provide item details: After the item is added, you can click on Edit button for that item, system will open a popup, and you can provide the following details:

  • Provide Quantity
  • Provide Discount detail
  • Select the applicable Tax
  • Add Comments as necessary.

After editing is done, click Confirm to close the popup.

Provide Cost Breakup. Click on Action button “…” to open menu specific to the item and select the option “Cost Breakup”, a popup will open to provide cost breakup, this is required only if there is a partner to whom you pay commission, provide the following details:

  • Click Add Record to add Cost, specify Purpose, Cost amount, comment.
  • Repeat the above step for each additional cost
  • After cost is provided, click Confirm to close the popup

Repeat Step 3 for each item to be added in the Order

Step 4: Order Terms

Click edit in Terms. System will open a popup to edit the information of the terms. following information is required:

  • Payment date
  • Credit Days
  • Payment Terms
  • Mode of Payment

After editing is done, click Confirm to close the popup.

Summary

This section will show the following key information

  • Values: Total value of the transaction, including tax, discount, total payable
  • Transaction References: Document ID, Document Code, Document Date, Currency, Budget Used, any other Reference Document that this transaction refers to
  • Status of the document

erp-manual:cloud:sales:sosummary.png

Save the Document

After all changes are done, it is necessary to Save the Document, by clicking the button “Save Document”, If this is new Document, system will assign the Document ID and Code after it is saved for the first time.

Attachments

Note: Attachments can be added only after document is saved.

Step 1: After the document is saved, click on Add button in the Attachment section. This will open a popup for file selection.

Users can select the file to attach or drag and drop the file on the popup

erp-manual:cloud:attachment.png

Step 2: Click confirm to close the popup

Note: At a time only one attachment can be uploaded.

Comments

Note: Comments can be added at any time, even if the document status is pending or closed.

To add comment click on Add button and provide the comment in the popup.

erp-manual:cloud:comments.png

Note: User can edit only their own comment, eg: User A cannot change comment of User B

Transaction Actions

Have quick access to create transaction documents directly from Sales Order screen. Transaction Actions section is located below the Summary section.

You can Create the following documents from Transaction Actions:

  1. Deposit Invoice: Create Deposit Invoice if payment is pending or partly completed.
    • Click on Deposit Invoice. A popup will open.
    • Provide Billing Name, Billing Address, Amount of the Invoice, Ref No (if required) and Ref Date (if required)
    • Click on Confirm to Create Deposit Invoice.
  2. Full Invoice: Create Full Invoice when payment is completed.
    • Click on Full Invoice. A popup will open.
    • Provide Billing Name, Billing Address, Ref No (if required) and Ref Date (if required)
    • Click on Confirm to Create Full Invoice.
  3. Delivery: Create Dispatch.
    • Click on Dispatch. A popup will open.
    • Provide Billing Name, Billing Address, Ref No (if required) and Ref Date (if required)
    • Click on Confirm to Create Dispatch.
  4. Payment: Create Payment document. Payment can be created in parts
    • Click on Payment. A popup will open.
    • Provide Currency, Exchange Rate, Amount, Comments
    • Click on Confirm to Create Payment.
erp-manual/cloud/sales/sales-order.1768646322.txt.gz · Last modified: 2026/01/17 10:38 by Kalpesh Popat